This comparison uses public regulatory filings and TFS methodology. It evaluates financial condition—not checking rates, account fees, service quality, or which institution is universally “best.”
Bank
Wilmington, DE
Health score
81.4
Total assets
$104.0B
Bank
Draper, UT
Health score
78.2
Total assets
$115.2B
Answer first
Santander Bank, N.A. leads on financial health and lending quality; Synchrony Bank leads on capitalization and profitability and growth. Those category leads describe current regulatory metrics only and do not establish a universal product or service winner.
Capital and asset-quality definitions are directly comparable for this pair.
Category leaders
Financial health
Santander Bank, N.A.
Higher TFS health score
Capitalization
Synchrony Bank
Higher comparable capital ratio
Profitability
Synchrony Bank
Higher return on assets
Lending quality
Santander Bank, N.A.
Lower problem-loan measure
Growth
Synchrony Bank
Higher year-over-year asset growth
Same-source detail
Winner markers appear only where the metric definitions are comparable and both values are available.
| Metric | Santander Bank, N.A. | Synchrony Bank |
|---|---|---|
| TFS health score | 81.4/100Leads | 78.2/100 |
| Total assets | $104.0B | $115.2B |
| Total deposits / shares | $84.4B | $86.0B |
| Tier 1 capital ratio | 12.48% | 12.56%Leads |
| Return on assets | 1.00% | 2.84%Leads |
| Return on equity | 7.54% | 22.07% |
Santander Bank, N.A.
373 branches
Synchrony Bank
2 branches
Both institutions report branches in 1 state: FL.
Santander Bank, N.A.
6,756 parent-company
Synchrony Bank
16,483 parent-company
Counts use an explicitly reviewed CFPB-company-to-regulatory-ID mapping and the same complete 12-month window. Parent-company attribution can include complaints involving affiliates. Lower complaint volume is context—not proof of better service or less consumer harm.
Observed matched-date windows: Santander Bank, N.A.: 2025-08-14–2026-08-13 · Synchrony Bank: 2025-08-14–2026-08-13
Santander Bank, N.A.
0 in TFS registry
Synchrony Bank
0 in TFS registry
Institution-level actions come from TFS's exact regulatory-ID registry and are shown as factual context only. They do not affect category winners or the TFS Financial Health Grade. A zero means no action is currently published in this curated registry—not proof that none exists.
Quarterly history
| Quarter | Santander Bank, N.A. score | Santander Bank, N.A. ROA | Synchrony Bank score | Synchrony Bank ROA |
|---|---|---|---|---|
| 2024-Q3 | — | 0.67% | — | 2.09% |
| 2024-Q4 | — | 0.62% | — | 2.15% |
| 2025-Q1 | — | 0.53% | — | 2.17% |
| 2025-Q2 | — | 0.97% | — | 2.71% |
| 2025-Q3 | — | 1.14% | — | 3.01% |
| 2025-Q4 | — | 1.36% | — | 2.89% |
| 2026-Q1 | 79.6/100 | 1.00% |
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Coverage boundaries
Related comparisons
Financial data comes from FDIC BankFind Suite or NCUA Call Reports as labeled. TFS Health Grades are an editorial assessment, not an official government rating or financial advice. Arbitrary comparison pairs are available dynamically but remain noindex unless curated for data completeness and user value.
| Non-performing loans | 1.84%Leads | 2.04% |
| Net charge-offs | 0.55%Leads | 5.39% |
| Efficiency ratio | 50.18% | 36.71%Leads |
| Loan-to-deposit ratio | 67.86% | 103.18% |
| Asset growth (YoY) | 0.59% | 1.16%Leads |
| Deposit / share growth (YoY) | 6.11%Leads | 1.38% |
| Branches | 373 | 2 |
| Published CFPB complaints per $1B deposits (12 months)verified mappings only | 80.054Leads | 191.736 |
| 78.6/100 |
| 2.62% |
| 2026-Q2 | 81.4/100 | 1.00% | 78.2/100 | 2.84% |