This comparison uses public regulatory filings and TFS methodology. It evaluates financial condition—not checking rates, account fees, service quality, or which institution is universally “best.”
Bank
Draper, UT
Health score
91.2
Total assets
$21.4B
Bank
Salt Lake City, UT
Health score
82.4
Total assets
$28.5B
Answer first
Optum Bank, Inc. leads on financial health and capitalization and lending quality and growth; Sallie Mae Bank leads on profitability. Those category leads describe current regulatory metrics only and do not establish a universal product or service winner.
Capital and asset-quality definitions are directly comparable for this pair.
Category leaders
Financial health
Optum Bank, Inc.
Higher TFS health score
Capitalization
Optum Bank, Inc.
Higher comparable capital ratio
Profitability
Sallie Mae Bank
Higher return on assets
Lending quality
Optum Bank, Inc.
Lower problem-loan measure
Growth
Optum Bank, Inc.
Higher year-over-year asset growth
Same-source detail
Winner markers appear only where the metric definitions are comparable and both values are available.
| Metric | Optum Bank, Inc. | Sallie Mae Bank |
|---|---|---|
| TFS health score | 91.2/100Leads | 82.4/100 |
| Total assets | $21.4B | $28.5B |
| Total deposits / shares | $16.5B | $20.3B |
| Tier 1 capital ratio | 13.22%Leads | 10.17% |
| Return on assets | 2.55% | 2.77%Leads |
| Return on equity | 17.52% | 27.51% |
Optum Bank, Inc.
1 branches
Sallie Mae Bank
1 branches
Both institutions report branches in 1 state: UT.
Optum Bank, Inc.
Unavailable
Sallie Mae Bank
Unavailable
Counts use an explicitly reviewed CFPB-company-to-regulatory-ID mapping and the same complete 12-month window. Parent-company attribution can include complaints involving affiliates. Lower complaint volume is context—not proof of better service or less consumer harm.
Optum Bank, Inc.
0 in TFS registry
Sallie Mae Bank
0 in TFS registry
Institution-level actions come from TFS's exact regulatory-ID registry and are shown as factual context only. They do not affect category winners or the TFS Financial Health Grade. A zero means no action is currently published in this curated registry—not proof that none exists.
Quarterly history
| Quarter | Optum Bank, Inc. score | Optum Bank, Inc. ROA | Sallie Mae Bank score | Sallie Mae Bank ROA |
|---|---|---|---|---|
| 2024-Q3 | — | 3.21% | — | 2.61% |
| 2024-Q4 | — | 3.31% | — | 2.36% |
| 2025-Q1 | — | 2.92% | — | 4.54% |
| 2025-Q2 | — | 2.77% | — | 2.92% |
| 2025-Q3 | — | 2.72% | — | 2.66% |
| 2025-Q4 | — | 2.72% | — | 2.90% |
| 2026-Q1 | 90.0/100 | 2.93% |
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Coverage boundaries
Related comparisons
Financial data comes from FDIC BankFind Suite or NCUA Call Reports as labeled. TFS Health Grades are an editorial assessment, not an official government rating or financial advice. Arbitrary comparison pairs are available dynamically but remain noindex unless curated for data completeness and user value.
| Non-performing loans | 0.21%Leads | 0.65% |
| Net charge-offs | 0.23%Leads | 1.85% |
| Efficiency ratio | 25.72%Leads | 32.99% |
| Loan-to-deposit ratio | 59.68% | 97.20% |
| Asset growth (YoY) | 9.50%Leads | -3.41% |
| Deposit / share growth (YoY) | 9.48%Leads | -2.34% |
| Branches | 1 | 1 |
| Published CFPB complaints per $1B deposits (12 months)verified mappings only | — | — |
| 84.9/100 |
| 4.31% |
| 2026-Q2 | 91.2/100 | 2.55% | 82.4/100 | 2.77% |