This comparison uses public regulatory filings and TFS methodology. It evaluates financial condition—not checking rates, account fees, service quality, or which institution is universally “best.”
Credit union
FAIRHAVEN, MA
Health score
78.1
Total assets
$697.0M
Credit union
Hadley, MA
Health score
59.0
Total assets
$712.5M
Answer first
FIRST CITIZENS' leads on financial health and capitalization and profitability and lending quality. Those category leads describe current regulatory metrics only and do not establish a universal product or service winner.
Capital and asset-quality definitions are directly comparable for this pair.
Category leaders
Financial health
FIRST CITIZENS'
Higher TFS health score
Capitalization
FIRST CITIZENS'
Higher comparable capital ratio
Profitability
FIRST CITIZENS'
Higher return on assets
Lending quality
FIRST CITIZENS'
Lower problem-loan measure
Same-source detail
Winner markers appear only where the metric definitions are comparable and both values are available.
| Metric | FIRST CITIZENS' | UMASSFIVE COLLEGE |
|---|---|---|
| TFS health score | 78.1/100Leads | 59.0/100 |
| Total assets | $697.0M | $712.5M |
| Total deposits / shares | $550.8M | $641.6M |
| Net worth ratio | 20.17%Leads | 9.50% |
| Return on assets | 0.76%Leads | 0.38% |
| Return on equity | 3.79% | 4.10% |
FIRST CITIZENS'
12 branches
UMASSFIVE COLLEGE
6 branches
Both institutions report branches in 1 state: MA.
FIRST CITIZENS'
Unavailable
UMASSFIVE COLLEGE
Unavailable
Counts use an explicitly reviewed CFPB-company-to-regulatory-ID mapping and the same complete 12-month window. Parent-company attribution can include complaints involving affiliates. Lower complaint volume is context—not proof of better service or less consumer harm.
FIRST CITIZENS'
0 in TFS registry
UMASSFIVE COLLEGE
0 in TFS registry
Institution-level actions come from TFS's exact regulatory-ID registry and are shown as factual context only. They do not affect category winners or the TFS Financial Health Grade. A zero means no action is currently published in this curated registry—not proof that none exists.
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Related comparisons
Financial data comes from FDIC BankFind Suite or NCUA Call Reports as labeled. TFS Health Grades are an editorial assessment, not an official government rating or financial advice. Arbitrary comparison pairs are available dynamically but remain noindex unless curated for data completeness and user value.
| 60+ day delinquency | 0.42%Leads | 0.98% |
| Net charge-offs | 0.32% | 0.27%Leads |
| Efficiency ratio | — | — |
| Loan-to-deposit ratio | 72.24% | 84.69% |
| Asset growth (YoY) | — | — |
| Deposit / share growth (YoY) | — | — |
| Branches | 12 | 6 |
| Published CFPB complaints per $1B deposits (12 months)verified mappings only | — | — |