This comparison uses public regulatory filings and TFS methodology. It evaluates financial condition—not checking rates, account fees, service quality, or which institution is universally “best.”
Bank
Canton, NY
Health score
77.6
Total assets
$17.4B
Bank
Norwich, NY
Health score
77.7
Total assets
$16.1B
Answer first
Community Bank, National Association leads on lending quality and growth; NBT Bank, National Association leads on capitalization and profitability. Those category leads describe current regulatory metrics only and do not establish a universal product or service winner.
Capital and asset-quality definitions are directly comparable for this pair.
Category leaders
Financial health
Too close to call
Higher TFS health score
Capitalization
NBT Bank, National Association
Higher comparable capital ratio
Profitability
NBT Bank, National Association
Higher return on assets
Lending quality
Community Bank, National Association
Lower problem-loan measure
Growth
Community Bank, National Association
Higher year-over-year asset growth
Same-source detail
Winner markers appear only where the metric definitions are comparable and both values are available.
| Metric | Community Bank, National Association | NBT Bank, National Association |
|---|---|---|
| TFS health score | 77.6/100 | 77.7/100 |
| Total assets | $17.4B | $16.1B |
| Total deposits / shares | $14.9B | $13.7B |
| Tier 1 capital ratio | 7.86% | 9.49%Leads |
| Return on assets | 1.19% | 1.21%Leads |
| Return on equity | 12.54%Leads | 10.45% |
Community Bank, National Association
203 branches
NBT Bank, National Association
177 branches
Both institutions report branches in 4 states: MA, NY, PA, VT.
Community Bank, National Association
Unavailable
NBT Bank, National Association
Unavailable
Counts use an explicitly reviewed CFPB-company-to-regulatory-ID mapping and the same complete 12-month window. Parent-company attribution can include complaints involving affiliates. Lower complaint volume is context—not proof of better service or less consumer harm.
Community Bank, National Association
0 in TFS registry
NBT Bank, National Association
0 in TFS registry
Institution-level actions come from TFS's exact regulatory-ID registry and are shown as factual context only. They do not affect category winners or the TFS Financial Health Grade. A zero means no action is currently published in this curated registry—not proof that none exists.
Quarterly history
| Quarter | Community Bank, National Association score | Community Bank, National Association ROA | NBT Bank, National Association score | NBT Bank, National Association ROA |
|---|---|---|---|---|
| 2024-Q3 | — | 0.93% | — | 1.01% |
| 2024-Q4 | — | 0.95% | — | 1.02% |
| 2025-Q1 | — | 1.00% | — | 1.01% |
| 2025-Q2 | — | 1.06% | — | 0.77% |
| 2025-Q3 | — | 1.08% | — | 0.95% |
| 2025-Q4 | — | 1.11% | — | 1.06% |
| 2026-Q1 | 77.2/100 |
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Coverage boundaries
Related comparisons
Financial data comes from FDIC BankFind Suite or NCUA Call Reports as labeled. TFS Health Grades are an editorial assessment, not an official government rating or financial advice. Arbitrary comparison pairs are available dynamically but remain noindex unless curated for data completeness and user value.
| Non-performing loans | 0.50%Leads | 0.55% |
| Net charge-offs | 0.11%Leads | 0.16% |
| Efficiency ratio | 57.06%Leads | 57.48% |
| Loan-to-deposit ratio | 75.26% | 85.78% |
| Asset growth (YoY) | 6.35%Leads | 1.16% |
| Deposit / share growth (YoY) | 6.98%Leads | -0.56% |
| Branches | 203 | 177 |
| Published CFPB complaints per $1B deposits (12 months)verified mappings only | — | — |
| 1.16% |
| 79.4/100 |
| 1.18% |
| 2026-Q2 | 77.6/100 | 1.19% | 77.7/100 | 1.21% |