Total Assets
$232.5B
Total Deposits
$188.7B
Branches
990
Established
2005
Citizens Bank, National Association is a bank headquartered in Providence, Rhode Island, established in 2005. It holds $232.5B in total assets across 990 branch locations. In our editorial opinion, based on public FDIC/NCUA data, Citizens Bank, National Association earns a TFS Financial Health Grade of B (78.2/100) — our editorial assessment, not an official rating or financial advice. TFS matched 2,151 published CFPB complaints to this institution's parent company in the latest complete 12-month window.
TFS Health Grade
78.2 / 100
Good financial health
How we gradeTFS Health Grades are our editorial opinion based on public FDIC/NCUA data — not an official rating, not financial advice.
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Financial data through June 30, 2026. Updated by TFS August 28, 2026. Data sourced from FDIC BankFind Suite as of 2026-Q2. This data is provided by the federal government and is believed to be accurate, but TheFinanceSection.com cannot guarantee its completeness or timeliness.
Complete 12-Month Window
2,151
Latest Complete 90 Days
477
Timely Response Rate
100.00%
| Product | Count |
|---|---|
| Checking or savings account | 1,111 |
| Credit reporting or other personal consumer reports | 306 |
| Mortgage | 229 |
| Debt collection | 169 |
| Credit card | 122 |
| Money transfer, virtual currency, or money service | 96 |
| Vehicle loan or lease | 44 |
| Payday loan, title loan, personal loan, or advance loan | 37 |
| Student loan | 33 |
| Prepaid card | 2 |
Data sourced from CFPB Consumer Complaint Database as of Thu Aug 14 2025 00:00:00 GMT+0000 (Coordinated Universal Time) through Thu Aug 13 2026 00:00:00 GMT+0000 (Coordinated Universal Time). This data is provided by the federal government and is believed to be accurate, but TheFinanceSection.com cannot guarantee its completeness or timeliness.
| Branch | Address | City | State | Type |
|---|---|---|---|---|
| Citizens Bank, National AssociationHQ | 1 Citizens Plz | Providence | RI | 11 |
| Citizens Bank, National Association | 750 Redwood Hwy Frontage Rd Suite 1218 | Mill Valley | CA | 11 |
| Citizens Bank, National Association | 1400 Newport Center Dr | Newport Beach | CA | 11 |
| Citizens Bank, National Association | 101 California St | San Francisco | CA | 11 |
| Citizens Bank, National Association | 332 E Main St | Branford | CT | 11 |
| Citizens Bank, National Association | 156 E Main St | Clinton | CT | 11 |
| Citizens Bank, National Association | 61 Shunpike Rd | Cromwell | CT | 11 |
| Citizens Bank, National Association | 8 E High St | East Hampton | CT | 11 |
| Citizens Bank, National Association | 430 Foxon Rd | East Haven | CT | 11 |
| Citizens Bank, National Association | 263 Hemingway Ave | East Haven | CT | 11 |
| Citizens Bank, National Association | 15 Chesterfield Rd | East Lyme | CT | 11 |
| Citizens Bank, National Association | 53 Greenwich Ave | Greenwich | CT | 11 |
| Citizens Bank, National Association | 816 Long Hill Rd | Groton | CT | 11 |
| Citizens Bank, National Association | 1001 Boston Post Rd | Guilford | CT | 11 |
| Citizens Bank, National Association | 2335 Dixwell Ave | Hamden | CT | 11 |
| Citizens Bank, National Association | 256 Samson Rock Dr | Madison | CT | 11 |
| Citizens Bank, National Association | 354 Broad St | Manchester | CT | 11 |
| Citizens Bank, National Association | 211 S Main St | Middletown | CT | 11 |
| Citizens Bank, National Association | 834 Washington St | Middletown | CT | 11 |
| Citizens Bank, National Association | 123 Cherry St | Milford | CT | 11 |
| Citizens Bank, National Association | 23 Broadway Ave | Mystic | CT | 11 |
| Citizens Bank, National Association | 39 Church St | New Haven | CT | 11 |
| Citizens Bank, National Association | 430 Forbes Ave | New Haven | CT | 11 |
| Citizens Bank, National Association | 470 Bank St | New London | CT | 11 |
| Citizens Bank, National Association | 151 Washington Ave | North Haven | CT | 11 |
| Citizens Bank, National Association | 83 Halls Rd | Old Lyme | CT | 11 |
| Citizens Bank, National Association | 222 Boston Post Rd | Orange | CT | 11 |
| Citizens Bank, National Association | 16 Railroad Ave | Plainfield | CT | 11 |
| Citizens Bank, National Association | 856 Cromwell Ave | Rocky Hill | CT | 11 |
| Citizens Bank, National Association | 59 Broad St | Stamford | CT | 11 |
| Citizens Bank, National Association | 221 Norwich New London Tpke | Uncasville | CT | 11 |
| Citizens Bank, National Association | 117 Boston Post Rd | Waterford | CT | 11 |
| Citizens Bank, National Association | 1187 Boston Post Rd | Westbrook | CT | 11 |
| Citizens Bank, National Association | 15 S Main St | West Hartford | CT | 11 |
| Citizens Bank, National Association | 1401 I St Nw | Washington | DC | 11 |
| Citizens Bank, National Association | 146 Foxhunt Dr | Bear | DE | 12 |
| Citizens Bank, National Association | 8 W Loockerman St | Dover | DE | 11 |
| Citizens Bank, National Association | 1399 Forrest Ave | Dover | DE | 11 |
| Citizens Bank, National Association | 128 Lantana Dr | Hockessin | DE | 12 |
| Citizens Bank, National Association | 34161 Citizen Dr | Lewes | DE | 11 |
| Citizens Bank, National Association | 460 E Main St | Middletown | DE | 12 |
| Citizens Bank, National Association | 610 N Dupont Blvd | Milford | DE | 11 |
| Citizens Bank, National Association | 40 Chestnut Hill Plz | Newark | DE | 11 |
| Citizens Bank, National Association | 130 N Dupont Hwy | New Castle | DE | 11 |
| Citizens Bank, National Association | 22870 Sussex Hwy | Seaford | DE | 11 |
| Citizens Bank, National Association | 7 W Glenwood Ave | Smyrna | DE | 11 |
| Citizens Bank, National Association | 919 N Market St, Ste800 | Wilmington | DE | 11 |
| Citizens Bank, National Association | 4720 Limestone Rd | Wilmington | DE | 12 |
| Citizens Bank, National Association | 4345 Kirkwood Highway | Wilmington | DE | 11 |
| Citizens Bank, National Association | 3900 Concord Pike | Wilmington | DE | 11 |
Showing 50 of 990 branches
Data sourced from FDIC BankFind Suite. This data is provided by the federal government and is believed to be accurate, but TheFinanceSection.com cannot guarantee its completeness or timeliness.
Data sourced from FDIC Enforcement Decisions and Orders / NCUA. This data is provided by the federal government and is believed to be accurate, but TheFinanceSection.com cannot guarantee its completeness or timeliness.
TFS Financial Health Grades represent our editorial assessment based on publicly available data and our proprietary methodology. They do not represent financial advice or an official government rating. Data on this page is sourced from federal government databases and is believed to be accurate.
Benchmarked against 19 active, federally insured banks reporting in the same quarter and holding roughly 0.5×–2× its assets. Same-state and overlapping-market peers are prioritized.
TFS health score
78.2
Tier 1 capital ratio
9.39%
Return on assets
0.99%
Non-performing loans
1.36%
Efficiency ratio
60.29%
Asset growth (YoY)
6.67%
West Warwick, RI
$3.2B
Purchase, NY
$250.4B
Complaint percentiles are intentionally withheld while TFS audits CFPB company matching and import coverage. Peer conclusions use complete same-quarter regulatory metrics only.