Total Assets
$236.3B
Total Deposits
$174.0B
Branches
518
Established
1898
First-Citizens Bank & Trust Company is a bank headquartered in Raleigh, North Carolina, established in 1898. It holds $236.3B in total assets across 518 branch locations. In our editorial opinion, based on public FDIC/NCUA data, First-Citizens Bank & Trust Company earns a TFS Financial Health Grade of B (78.7/100) — our editorial assessment, not an official rating or financial advice. TFS matched 268 published CFPB complaints to this institution's parent company in the latest complete 12-month window.
TFS Health Grade
78.7 / 100
Good financial health
How we gradeTFS Health Grades are our editorial opinion based on public FDIC/NCUA data — not an official rating, not financial advice.
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Financial data through June 30, 2026. Updated by TFS August 28, 2026. Data sourced from FDIC BankFind Suite as of 2026-Q2. This data is provided by the federal government and is believed to be accurate, but TheFinanceSection.com cannot guarantee its completeness or timeliness.
Complete 12-Month Window
268
Latest Complete 90 Days
63
Timely Response Rate
100.00%
| Product | Count |
|---|---|
| Checking or savings account | 169 |
| Credit reporting or other personal consumer reports | 23 |
| Money transfer, virtual currency, or money service | 18 |
| Mortgage | 17 |
| Vehicle loan or lease | 17 |
| Debt collection | 11 |
| Credit card | 10 |
| Payday loan, title loan, personal loan, or advance loan | 2 |
| Debt or credit management | 1 |
Data sourced from CFPB Consumer Complaint Database as of Thu Aug 14 2025 00:00:00 GMT+0000 (Coordinated Universal Time) through Thu Aug 13 2026 00:00:00 GMT+0000 (Coordinated Universal Time). This data is provided by the federal government and is believed to be accurate, but TheFinanceSection.com cannot guarantee its completeness or timeliness.
| Branch | Address | City | State | Type |
|---|---|---|---|---|
| First-Citizens Bank & Trust CompanyHQ | 239 Fayetteville St | Raleigh | NC | 11 |
| First-Citizens Bank & Trust Company | 2480 S Gilbert Rd | Chandler | AZ | 11 |
| First-Citizens Bank & Trust Company | 4950 S 48th St | Phoenix | AZ | 21 |
| First-Citizens Bank & Trust Company | 14650 N Northsight Blvd | Scottsdale | AZ | 11 |
| First-Citizens Bank & Trust Company | 19432 N R H Johnson Blvd | Sun City West | AZ | 11 |
| First-Citizens Bank & Trust Company | 8580 N Oracle Rd | Tucson | AZ | 11 |
| First-Citizens Bank & Trust Company | 5701 Kanan Rd | Agoura Hills | CA | 11 |
| First-Citizens Bank & Trust Company | 704 S State College Blvd | Anaheim | CA | 11 |
| First-Citizens Bank & Trust Company | 11660 South St | Artesia | CA | 11 |
| First-Citizens Bank & Trust Company | 350 S Beverly Dr | Beverly Hills | CA | 11 |
| First-Citizens Bank & Trust Company | 6088 Innovation Way | Carlsbad | CA | 11 |
| First-Citizens Bank & Trust Company | 3410 Grand Ave | Chino Hills | CA | 11 |
| First-Citizens Bank & Trust Company | 1120 El Camino Ave | Corona | CA | 11 |
| First-Citizens Bank & Trust Company | 5573 Sepulveda Blvd | Culver City | CA | 11 |
| First-Citizens Bank & Trust Company | 1475 Huntington Dr | Duarte | CA | 11 |
| First-Citizens Bank & Trust Company | 175 W Main St | El Cajon | CA | 11 |
| First-Citizens Bank & Trust Company | 898 N Pacific Coast Hwy | El Segundo | CA | 12 |
| First-Citizens Bank & Trust Company | 16055 Ventura Blvd | Encino | CA | 11 |
| First-Citizens Bank & Trust Company | 300 W Grand Ave | Escondido | CA | 11 |
| First-Citizens Bank & Trust Company | 1320 E Bidwell St | Folsom | CA | 11 |
| First-Citizens Bank & Trust Company | 655 N Central Ave | Glendale | CA | 11 |
| First-Citizens Bank & Trust Company | 600 W Route 66 | Glendora | CA | 11 |
| First-Citizens Bank & Trust Company | 2233 S Hacienda Blvd | Hacienda Heights | CA | 11 |
| First-Citizens Bank & Trust Company | 2855 Michelle Drive | Irvine | CA | 11 |
| First-Citizens Bank & Trust Company | 24191 Paseo Del Valencia Suite A | Laguna Woods | CA | 11 |
| First-Citizens Bank & Trust Company | 835 Pearl St | La Jolla | CA | 11 |
| First-Citizens Bank & Trust Company | 2111 Bonita Ave | La Verne | CA | 11 |
| First-Citizens Bank & Trust Company | 2300 Pacific Coast Hwy | Lomita | CA | 11 |
| First-Citizens Bank & Trust Company | 3500 E 7th St | Long Beach | CA | 11 |
| First-Citizens Bank & Trust Company | 8750 S Sepulveda Blvd | Los Angeles | CA | 11 |
| First-Citizens Bank & Trust Company | 9950 Laurel St | Los Angeles | CA | 11 |
| First-Citizens Bank & Trust Company | 400 N La Brea Ave | Los Angeles | CA | 11 |
| First-Citizens Bank & Trust Company | 3000 S Sepulveda Blvd | Los Angeles | CA | 11 |
| First-Citizens Bank & Trust Company | 2770 Sand Hill Rd | Menlo Park | CA | 11 |
| First-Citizens Bank & Trust Company | 28641 Marguerite Pkwy | Mission Viejo | CA | 11 |
| First-Citizens Bank & Trust Company | 41520 Ivy St | Murrieta | CA | 11 |
| First-Citizens Bank & Trust Company | 1300 1st Street | Napa | CA | 11 |
| First-Citizens Bank & Trust Company | 1201 Dove St | Newport Beach | CA | 11 |
| First-Citizens Bank & Trust Company | 8726 Tampa Ave | Northridge | CA | 11 |
| First-Citizens Bank & Trust Company | 4150 Concours | Ontario | CA | 11 |
| First-Citizens Bank & Trust Company | 44-495 Town Center Way | Palm Desert | CA | 11 |
| First-Citizens Bank & Trust Company | 420 Cowper St | Palo Alto | CA | 11 |
| First-Citizens Bank & Trust Company | 95 S Lake Ave | Pasadena | CA | 11 |
| First-Citizens Bank & Trust Company | 29818 Santa Margarita Pkwy | Rancho Santa Margarita | CA | 11 |
| First-Citizens Bank & Trust Company | 2233 Artesia Blvd | Redondo Beach | CA | 11 |
| First-Citizens Bank & Trust Company | 3711 Douglas Blvd | Roseville | CA | 11 |
| First-Citizens Bank & Trust Company | 440 Drake Cir | Sacramento | CA | 11 |
| First-Citizens Bank & Trust Company | 16536 Bernardo Center Dr | San Diego | CA | 11 |
| First-Citizens Bank & Trust Company | 255 Battery St | San Francisco | CA | 11 |
| First-Citizens Bank & Trust Company | 60 S Market St | San Jose | CA | 11 |
Showing 50 of 518 branches
Data sourced from FDIC BankFind Suite. This data is provided by the federal government and is believed to be accurate, but TheFinanceSection.com cannot guarantee its completeness or timeliness.
Data sourced from FDIC Enforcement Decisions and Orders / NCUA. This data is provided by the federal government and is believed to be accurate, but TheFinanceSection.com cannot guarantee its completeness or timeliness.
TFS Financial Health Grades represent our editorial assessment based on publicly available data and our proprietary methodology. They do not represent financial advice or an official government rating. Data on this page is sourced from federal government databases and is believed to be accurate.
Benchmarked against 19 active, federally insured banks reporting in the same quarter and holding roughly 0.5×–2× its assets. Same-state and overlapping-market peers are prioritized.
TFS health score
78.7
Tier 1 capital ratio
9.75%
Return on assets
1.03%
Non-performing loans
1.12%
Efficiency ratio
65.10%
Asset growth (YoY)
3.01%
Suggested direct comparisons
Charlotte, NC
$2654.6B
Chicago, IL
$255.0B
Complaint percentiles are intentionally withheld while TFS audits CFPB company matching and import coverage. Peer conclusions use complete same-quarter regulatory metrics only.